Vidfetch Support
For us client is king , and hence we try to give you the best support possible. As a startup our devlopers are the ones giving support, so we have really smart people to help you. But do bear in mind we work Monday to Firday
only and hence support requests on weekend will get answered on monday.
Currently the following support options are availible -
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Ticket Support
This is our preffered way of communication and support. It helps us keep everything in one place and have a support history for future refrence. Click here to get started.
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Knowledge base and FAQ
Most of the commonly asked questions are already answered in our knowledge base. It is recommened you go though it before sending a support ticket. Click here to get started.
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Live Support
Live support is usually availible within office hours. Great to quickly get things sorted out.
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Latest Files and Updates
If you are a standalone user and facing some issue please check updates page before posting a ticket.